Conceptual Issues in Consumer Behaviour The Indian Context

Przednia okładka
Pearson Education India, 2008 - 323
 

Spis treści

Foreword
1
and Consumer BehaviourCritical Linkages
7
Topical Strategies and Their Implications
15
Consumer Decisionmaking
37
CDM and Upgrading the ConsumerA Continuous Process
48
Dimensions of Information Search
58
Impulse BuyingAn Emerging Trend
66
The Concept of Perception
69
Framework for Diffusion of Innovation
153
Why Do Brands Fail
160
Reference Groups and Their Implications
171
Dimensions of CultureIts Implications
183
The Methodology
210
Complete List of Factors Tested Through Focus
226
Importance of Appropriate Service
245
Service and Profitability
249

SCP Strategies and BrandRelated Dimensions in Repositioning
85
The PerceptionIntention Framework
91
Branding is Reassurance
99
Consumer Behaviour and InformationProcessingA Practice
110
Concepts of Personality and Motivation
118
Concept of Attitudes and
130
Diffusion of InnovationConsumer
145
Framework for Synergising Online and Offline Strategies
257
What Makes Etailing Tick
264
Concepts of Satisfaction and its Implications
273
Postword
300
References
313
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