Information and Communication Technologies in Tourism 2014: Proceedings of the International Conference in Dublin, Ireland, January 21-24, 2014Zheng Xiang, Iis Tussyadiah Springer Science & Business Media, 8 sty 2014 - 907 The papers presented in this volume advance the state-of-the-art research on social media and Web 2.0, electronic tourism marketing, website development and evaluation, search engine marketing and optimization, IT adoption and diffusion, virtual travel communities, mobile technologies, management information systems in tourism, eLearning, recommender systems for tourism businesses and destinations and electronic distribution for hospitality and travel products. This book covers the most significant topics contributed by prominent scholars from around the world and is suitable for both academics and practitioners who are interested in the latest developments in e-Tourism. |
Spis treści
| 3 | |
| 17 | |
| 31 | |
| 45 | |
Application to Cultural Heritage Attractions | 58 |
Toward a More UserFriendly Interactive DayTour Planner | 73 |
7 ContextAware Points of Interest Suggestion with Dynamic Weather Data Management | 87 |
8 Business Model of Mobile Service for Ensuring Students Safety Both in Disaster and Nondisaster Situations During School Trips | 101 |
Evaluation of Facebooks Search Engine for Travel Related Information Retrieval | 466 |
35 A Literature Framework Analysis of Online Hotel Accommodation Process Factors | 481 |
Part VII
Gaming Gamification and Smart Tourism | 495 |
36 Pervasive Augmented Reality Games to Experience Tourism Destinations | 497 |
Implementing Augmented Reality in Tourism | 510 |
38 Gamification in Tourism | 525 |
39 Expectation of Travel Experiences with Wearable Computing Devices | 538 |
40 Smart Tourism Destinations | 553 |
9 Predicting from GPS and Accelerometer Data When and Where Tourists Have Viewed Exhibitions | 115 |
Part II
Social Media Marketing Strategies | 128 |
10 An Investigation into the Use of Social Media Marketing and Measuring its Effectiveness in the Events Industry | 129 |
Facebook and European Hotels | 145 |
A Case Study of Chinese DMOs | 159 |
13 SoCoMo Marketing for Travel and Tourism | 174 |
14 Content Curation and Narrative Tourism Marketing | 187 |
15 Destination Benchmarking with Geotagged Photographs | 200 |
The Case of Austrian Destinations | 213 |
A Comparative Study of Nine Spanish Destinations | 226 |
Part III
Emotion and Sentiment Analyses | 237 |
18 How Emotional Do We Get? A Closer Look into the Trip Advisor Dialogue | 239 |
Extracting DecisionRelevant Knowledge from UGC | 253 |
Why Do Travellers Unlike TravelRelated Organizations? | 266 |
Implications for Tourism Design | 281 |
Part IV
Social Network and Interaction | 296 |
22 Exploring the Role of Facebook in ReShaping Backpackers Social Interactions | 299 |
23 Analysing Ecotourists Satisfaction in Socialisation and Knowledge Sharing Intentions via Social Media | 313 |
24 Opinion and Consensus Dynamics in Tourism Digital Ecosystems | 327 |
Dimensions of Social Connectedness | 339 |
Part V
Online Reviews | 353 |
26 An Exploratory Study on Restaurant Review Websites | 354 |
A Proposed Method | 367 |
Some Evidence in Italy | 380 |
29 Towards a Better Understanding of the Cognitive Destination Image of EuskadiBasque Country Based on the Analysis of UGC | 395 |
Part VII
CT and Travellers Behaviour | 408 |
Understanding Travellers Using the Internet for Trip Planning | 411 |
31 Assessing Structure of Online Channel Use by American Travellers | 424 |
An Exploratory Study on Online Behaviour | 439 |
A Case Study of Baltimore MD | 453 |
Cities of the FutureA Scenario Technique Application | 565 |
42 The Impact of Potential Travellers Media Cultural Experiences | 579 |
Part VIII
Website Evaluation | 593 |
The Case of China | 594 |
Are They Speaking the Worlds Languages? | 609 |
An Exploration of the Digital Divide Through Quantitative Analysis of the Worlds National Tourism Organisations Websites | 621 |
46 An Analysis of the Key Factors Affecting the Success of a ReLaunched Destination Marketing Website in the UK | 637 |
Ten Years Later | 650 |
The Case of Austria | 665 |
49 Measuring the Perceived Image of Lithuania Through its Destination Management Organization Website | 678 |
50 Examining Online Brand Image Dimensions from Hotel Managers and Customers Perspectives in Relation to Herzbergs TwoFactor Theory | 693 |
Part IX
ICT Adoption | 707 |
A New Perspective to Study Technology Adoption in Hotels | 708 |
52 Barriers Affecting Social Media Adoption in Finnish Tourism Businesses | 723 |
53 Prioritisation of Key Performance Indicators in an Evaluation Framework for Determining the Economic Value and Effectiveness of Internet Roo... | 733 |
Based on Valence Theory and Trust Transfer Theory | 746 |
Part XeLearning | 760 |
Factors Affecting Participation and Awareness Among British and Indian Travel Agents | 761 |
The View from the Front Desk on Training and Performance | 777 |
A Study of Tourism and Hotel Management College Students | 784 |
Part XI
Distribution and Decision Support Systems | 798 |
58 Substitution Effects Across Hotel Distribution Channels | 799 |
A ReadinessIntensityImpact Analysis | 813 |
The Case of Hotel Distribution in Morocco | 827 |
A Case Study of Hotels in Hong Kong | 841 |
Perceptions of Visitors to National Parks in South Africa | 855 |
63 A Web Platform to Generate and Deliver Mobile Web Contents Without Programming Skills | 868 |
64 Constructing a Data Warehouse Based Decision Support Platform for China Tourism Industry | 883 |
65 Destination Inspiration Using eTourism Tool | 894 |
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Information and Communication Technologies in Tourism 2014: Proceedings of ... Zheng Xiang,Iis Tussyadiah Podgląd niedostępny - 2014 |
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Kluczowe wyrazy i wyrażenia
activities adoption analysis Augmented Reality behaviour brand image Buhalis channels co-creation collaborative filtering Communication Technologies computing consumers customers destination image dimensions DMOs e-mail ecotourism ecotourists eLearning emotions evaluation Facebook factors Fesenmaier gamification Gretzel hotel brands hotel websites identified impact influence Information and Communication information technology interaction International Journal Internet Journal of Hospitality Journal of Travel media marketing mobile applications mobile devices mobile payment Ó Springer International online auctions online travel organisational perceived Pinterest platform positive potential QR codes recommendation recommender systems relevant respondents restaurant Retrieved satisfaction search engines sharing Smart City smartphone smartphone applications social media social networks strategies Table Technologies in Tourism tourism destinations tourism industry Tourism Management Tourism Marketing Tourism Research travel agents travel-related trip TripAdvisor Twitter user-generated content users visitors Wang WHSs Xiang