Performance Measurement for World Class Manufacturing: A Model for American Companies

Przednia okładka
CRC Press, 1 lip 1991 - 429
If your company is adopting world class manufacturing techniques, you'll need new methods of performance measurement to control production variables. In practical terms, this book describes the new methods of performance measurement and how they are used in a changing environment. For manufacturing managers, as well as cost accountants, it provides the theoretical foundation for these innovative methods and is supported by extensive practical examples.
 

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Spis treści

Chapter One World Class Manufacturing and the Need for New Performance Measures
1
Chapter Two Characteristics of the New Performance Measures
19
Chapter Three Shortcomings of Traditional Management Accounting
41
Chapter Four Measurement of Delivery Performance and Customer Service
75
Chapter Five Measurement of Process Time
123
Chapter Six Measurement of Production Flexibility
171
Chapter Seven Measurement of Quality Performance
203
Chapter Eight Financial Performance Measures
247
Chapter Nine Measuring Social Issues
285
Chapter Ten Establishing Performance Targets
305
Chapter Eleven Producing the New Performance Measures
331
Chapter Twelve Alternative Cost and Management
351
References
391
About the Author
397
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