Managing Cross-Cultural Communication: Principles and Practice
Macmillan Education UK, 3 cze 2016 - 280
Accessible and lively introduction to the management of cross-cultural communication for undergraduate and postgraduate business students. Drawing on the latest research and incorporating the author's own extensive experience of working in different cultural settings, it addresses the core theory and practice. An essential course companion.
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African African Americans American approach Arab Asian assessment attitudes avoid business meetings candidates China Chinese company’s conflict countries cross-cultural adjustment cross-cultural business cross-cultural communication cross-cultural interviews cross-cultural meetings cross-cultural negotiations cross-cultural skills cross-cultural training cultural differences cultural distance cultural intelligence culture shock decisions developed different cultures discuss diverse effective emotions employees English Ethnocentric example expatriate managers expressions feedback feel foreign business visitors global group’s agreed answer guanxi Harvard Business Review Hofstede’s immigrants impact important Indian individuals instance Intercultural Communication international business interracial interactions Japan Japanese Journal language learning manager’s micromessages MINI-CASE multicultural teams multinational national culture negative nonverbal behaviour nonverbal communication nonverbal signals norms organizational organizations other’s participants people’s perceived performance practices prejudice presents its answers problems questions racial groups relationships responses selection social networks Social Psychology society stereotype stereotype threat strategy style team members tend theory tion Trafigura virtual teams Western workplace