The Future of Banking: In a Globalised World

Przednia okładka
Wiley, 22 paź 2007 - 210
The world of banking is changing dramatically as a result of regulation, technology and society. New developments in the past three years include advances in regulatory change, the impact of China and India; from the latest technologies to impact bank services, to the latest experiments with a cashless society.

The Future of Banking in a Globalised World provides an entertaining yet informative look at the world of banking and chronicles the radical changes that have occurred in the industry over the past three years. Renowned analyst and international speaker, Chris Skinner assesses the trends that have occurred during the past three years and looks at predictions for the future of banking.

Issues discussed include:

• The impact of emerging markets such as China and India

• Regulatory changes including Europe’s Financial Services Action Plan, MiFID, SEPA, as well as the impact of Basel II and Sarbanes-Oxley

• The latest technologies to impact Bank services from algorithmic trading through Web 2.0

• The displacement of Cash and Cards through Contactless, Mobile and Biometric Payments

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Spis treści

GLOBAL ISSUES
13
RETAIL BANKERS CHALLENGES
53
Call Centre of the Future
67
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Informacje o autorze (2007)

CHRIS SKINNER is well-known for his regular columns on Finextra.com and in the Banker magazine, as well as for being a regular keynote at the world’s largest financial services conferences including SWIFT’s SIBOS, BAI in the USA, IIR in Europe and the Financial Times in the UK. When not on the circuit, Chris is Chief Executive of Balatro, a think tank on the future of financial services, and Chairman of the Financial Services Club, a UK-based group which meets regularly to debate the future of the financial markets. He is also Chairman of the Banker's Technology Awards; a Judge with the TradeTech Awards and the Asian Banker's Excellence in Retail Financial Services program; as well as a contributor to the World Economic Forum’s program focused upon the future of banking. He lives in London, England, and can be found regularly at the world's airport lounges gathering views and news on banking worldwide.

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