Managing Performance: Performance Management in ActionCIPD Publishing, 2005 - 182 Managing performance is a critical focus of HR activity. Well-designed strategies to recognise and improve performance and focus individual effort can have a dramatic effect on bottom-line results. The problem is to determine what the processes, tools and delivery mechanisms are that will improve performance in your organisation, as well as determine which ones are best avoided. The authors have tracked performance management processes over the past seven years, and their comprehensive survey reveals what leading organisations are doing to manage their employees' performance and how they are delivering results.With detailed illustrations from the real world, and clear practical advice, this text shows you how to improve the management of your employees' performance. "Managing Performance" will help you: design performance management processes that reflect the context and nature of the organisation; create supportive delivery mechanisms for performance management; and, evaluate and continuously develop performance management strategies to reflect the changing business environment. |
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360-degree feedback achieve action activities agreed aims approach assessment balanced scorecard behaviour cent of respondents Centrica CIPD coaching communication competency framework continuous contribution defined development needs developmental discussion economic value added effective employees encourage ensure evaluation expected factors focus formal goals guidance Halifax Bank Harvard Business Review human capital Human Resource Management identified implement important improve performance indicators individual performance Institute of Personnel integrated issues Jane Hanson knowledge leadership learning levels line managers linked London managing performance monitoring motivate Norwich Union opportunities organisation's organisational performance outcomes overall performance appraisal performance management process performance management system performance measures performance review performance-related pay personal development plans Personnel and Development problems Purcell questionnaire recognise Resource Management Journal review meeting reward role profile Scottish Parliament sector senior managers skills staff stakeholders Standard Chartered Bank standards strategy survey targets team performance understanding