ADKAR: A Model for Change in Business, Government, and Our CommunityIn his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.After more than 14 years of research with corporate change, the ADKAR model has emerged as a holistic approach that brings together the collection of change management work into a simple, results oriented model. This model ties together all aspects of change management including readiness assessments, sponsorship, communications, coaching, training and resistance management. All of these activities are placed into a framework that is oriented on the required phases for realizing change with individuals and the organization.The ADKAR perspective can help you develop a new lens through which to observe and influence change. You may be working for change in your public school system or in a small city council. You may be sponsoring change in your department at work. You may be observing large changes that are being attempted at the highest levels of government or you may be leading an enterprise-wide change initiative. The perspective enabled by the ADKAR model allows you to view change in a new way. You can begin to see the barrier points and understand the levers that can move your changes forward. ADKAR allows you to understand why some changes succeed while others fail. Most importantly, ADKAR can help your changes be a success. Based on research with more than 900 companies from 59 countries, ADKAR is a simple and holistic way to manage change. |
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Recenzja użytkownika - Cecilturtle - LibraryThingThis very simple method allows managers to look at the various components of change and help teams navigate change. It highlights the pitfalls with concrete examples and shows elements of success. It ... Przeczytaj pełną recenzję
Spis treści
Overview i | 1 |
Awareness | 5 |
Desire | 17 |
Knowledge | 23 |
Ability | 31 |
Reinforcement | 37 |
Chapter 7The ADKAR Model | 43 |
Building Awareness | 63 |
Creating Desire | 79 |
Developing Knowledge | 103 |
Fostering Ability | 113 |
Reinforcing Change | 119 |
ADKAR Enabling Elements Summary | 127 |
ADKAR Applications | 131 |
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Kluczowe wyrazy i wyrażenia
achieved ADKAR assessment ADKAR model aligns awareness and desire awareness messages awareness-building barrier point building awareness building blocks business leaders change is needed change management activities change management team change process Chapter communications create awareness create desire cross-selling desire to change desire to support direct supervisor effective element engage example executive sponsor Factor health care reform hotel guests Hubbert's Peak identify impact implement the change incentive individuals intrinsic motivators issue managers and supervisors managing change Moved My Cheese need for change nuclear fusion one-on-one coaching organization organizational overall peak oil production performance personal situation ployees primary sponsor project team Prosci reasons for change recognition reinforce the change resistance management resistance to change rewards risks salespeople skills and behaviors Social Security successful change support a change support and participate support the change sustain the change Tactic tion towel training programs understand workplace
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